Returns

We know that shopping for handmade goods can be a delightful experience, but sometimes things don’t go as planned. That’s why we want to take a moment to clarify our return policy, so you can feel confident in your purchase.

It’s important to note that not all items are returnable. Specifically, candles and custom or made-to-order items are not eligible for return. When it comes to our handcrafted candles, we take great pride in the unique qualities of each item. Due to the nature of custom made-to-order items, returns are not accepted. 

We understand that receiving a damaged item can be frustrating. If your item arrives damaged during shipping, we’re here to help. Refunds will be considered for items that are damaged, but we do require proof of damage to process your request. This way, we can ensure that we address any issues effectively and continue to provide you with the quality you expect.

All other items have a 30 day return window. 

Our goal is to create a positive experience for you, from the moment you browse our selection to every moment spent  with your item. If you have any questions or concerns about your order, please don’t hesitate to reach out. We’re here to support you and ensure that your experience is as enjoyable as possible.

Thank you for understanding our return policy. We appreciate your support and look forward to helping you find the perfect piece to elevate your day and create inviting atmospheres.